Telegram Mail Gateway

Are bug reports, texture files, and game design ideas getting lost in Telegram chats? Centralize your development updates and community feedback in a structured email inbox.

Email <-> Telegram

The fast-paced nature of game development and esports event management requires rapid, friction-free communication. As an indie developer, freelance game designer, or solo creator, you appreciate Telegram for how quickly a tester can share a screenshot of a clipping texture, upload a video of a game-breaking crash, or discuss gameplay balance. However, during intense beta testing phases or right before a major build release, critical bug reports and feature specs can easily get buried in chaotic chat logs. Our platform serves as a specialized gateway, capturing messages and files from Telegram and restructuring them into clean, chronological email threads. This ensures you always have an organized, permanent to-do list, and no critical patch or design fix is ever forgotten.

  • Uncluttered Community Feed: Playtester feedback, press kit requests from streamers, and inquiries from prospective sponsors land directly in a single, well-organized email inbox.
  • Secure Digital Asset Archive: Keep incoming 3D models, music tracks, UI mockups, and engine crash logs permanently stored and neatly associated with their corresponding email threads.
  • Clear Milestone Tracking: Confirming build requirements, licensing terms, or sponsorship deals via email creates a reliable business record, protecting your intellectual property and project roadmap.
  • Professional Privacy & Boundaries: Gather feedback and coordinate playtests without sharing your personal Telegram handle or phone number. All incoming messages route securely to your professional email.
  • Undivided Focus (Deep Work): Give yourself the quiet space needed to write scripts, debug code, design levels, and compose soundtracks without the constant distraction of chat pings.

This is your email

Create Your Own Bot in Minutes

(No Coding Required)

Before connecting your bot to our service, you’ll need to create it using Telegram’s official bot manager. It’s fast, free, and only takes a few steps:

  1. Open Telegram and search for @BotFather
  2. Start a chat and type /newbot
  3. Follow the prompts to:
    4. - Give your bot a name (e.g. “Game Feedback & Support”)
    - Choose a unique username ending in bot (e.g. my_game_feedback_bot)
  4. Once created, BotFather will send you a bot token — a long string of letters and numbers
  5. Copy this token, you’ll need it to connect your bot to our email service in your admin panel

Or Just Use Our Account

Don’t have a Telegram account? No problem. We can create your exclusive bot under our telegram account, and you can use it without needing to sign up or manage anything yourself. You can select this in our admin panel.

Please note creating this bot needs to be done manually still, so you have to wait until we have done this for you.

Connect Your Bot via Our Dashboard

Getting started is simple. Log in to your admin panel on email-to-sm.com and head to the telegram configuration panel. From there, you can:

  • choose your telegram bot name
  • assign who needs to be able to receive and send emails to the bot

Add Your Telegram Bot to Your Website

Once your bot is configured, it’s time to make it visible to your players and playtesters. Here’s how to embed it on your site:



No AI! And More than GDPR compliant!

Don't risk alienating your dedicated player community or publishing partners with generic, automated chatbot responses. Game balancing, tech support, and engine-level feedback require genuine, thoughtful human review. Your players deserve real communication with the creator, not canned answers spat out by an AI bot.

We strictly respect your intellectual property and your playtesters' data privacy. We operate in full compliance with GDPR. All data, bug logs, custom game assets, and script files are hosted entirely within the European Union. No Microsoft cloud ticket systems, no Google cloud, and no Amazon web applications or DNS. Your project files are 100% secure with us.