Telegram Mail Gateway

Are infrastructure monitoring alerts, network logs, and hardware failure reports flooding your Telegram? Organize all your IT support into chronological email threads.

Email <-> Telegram

Uninterrupted system uptime and instant reaction to security incidents are the foundation of success in the hosting industry. Sysadmins, DevOps engineers, and support specialists love using Telegram to receive instant CPU overload alerts, share console screenshots, or quickly consult on DNS configuration changes. However, serious business risks arise when official database migration orders or critical vulnerability reports from customers get scattered inside daily chat threads. Our platform is designed as a gateway for tech teams and cloud providers. It automatically transforms app messages into structured, formal email correspondence. This mechanism ensures that no infrastructure-related ticket is ever missed by the on-duty engineer.

  • Centralized Ticket Management (Tier 1-3): All VPS configuration questions, dedicated server orders, and help requests go directly to a single, secure email system.
  • Permanent Logs & Config Repository: Configuration files, system log dumps, backups, and SSL certificates sent by technicians remain permanently attached to their respective email threads.
  • Strict Incident Documentation (SLA): Archiving the resolution process of outages via email creates a permanent audit trail, making SLA reports and warranty calculations effortless.
  • Intuitive Sysadmin Delegation: Re-routing a complex database issue to your DBA or network issues to a Cisco engineer takes only a single click in your mail client.
  • Full Focus on Cloud Architecture: Your technical team can deploy updates and monitor network health with peace of mind, free from constant, disruptive chat alert notifications.

This is your email

Create Your Own Bot in Minutes

(No Coding Required)

Before connecting your bot to our service, you’ll need to create it using Telegram’s official bot manager. It’s fast, free, and only takes a few steps:

  1. Open Telegram and search for @BotFather
  2. Start a chat and type /newbot
  3. Follow the prompts to:
    4. - Give your bot a name (e.g. "Kempo.eu support bot")
    - Choose a unique username ending in bot (e.g. kempo_eu_bot)
  4. Once created, BotFather will send you a bot token — a long string of letters and numbers
  5. Copy this token, you’ll need it to connect your bot to our email service in your admin panel

Or Just Use Our Account

Don’t have a Telegram account? No problem. We can create your exclusive bot under our telegram account, and you can use it without needing to sign up or manage anything yourself. You can select this in our admin panel.

Please note creating this bot needs to be done manually still, so you have to wait until we have done this for you.

Connect Your Bot via Our Dashboard

Getting started is simple. Log in to your admin panel on email-to-sm.com and head to the telegram configuration panel. From there, you can:

  • choose your telegram bot name
  • assign who needs to be able to receive and send emails to the bot

Add You Telegram bot to Your Website

Once your bot is configured, it’s time to make it visible to your visitors. Here’s how to embed it on your site:

  • Use your bot’s Telegram link (e.g. https://t.me/kempo_eu_bot)
  • Add it to any button, menu item, or call-to-action on your site
  • example
    Write Us


No AI! and More than GDPR compliant!

Don’t risk alienating clients through bot-driven missteps. Show them they matter, because your customers deserve more than automated replies.

We respect your privacy and operate in full compliance with GDPR, because trust isn’t optional, it’s essential. We have not been lazy and chosen a quick and easy US cloud hosted solution. Everything, but really everything is hosted in the EU. No support ticketing system in the microsoft cloud, no email in the google cloud, no apps nor dns in the amazon cloud.