Telegram Mail Gateway

Are temperature data logs, drug batch availability checks, and regulatory registry documentation getting lost in Telegram chats? Centralize your entire healthcare communications channel into an organized, secure email inbox.

Email <-> Telegram

Strict adherence to Good Distribution Practice (GDP) and the absolute safeguarding of medicinal product supply chains represent core priorities within the healthcare and pharmaceutical sector. Pharmacists, wholesale distribution executives, and clinical trial coordinators heavily rely on Telegram to instantly check stock availability, forward batch product photographs, or rapidly coordinate cold-chain logistics. However, severe regulatory and legal exposure arises when official certificates of analysis, adverse drug reaction updates (pharmacovigilance), or batch recall directives become scattered across personal messenger profiles. Our advanced software bridge is tailored exactly to the demanding criteria of the healthcare space. The system intercepts incoming instant messenger streams and translates them into formalized, chronological email documentation inside your enterprise mail setup. This automation ensures that your audit tracking remains fully intact, organized, and ready for pharmaceutical inspection scrutiny.

  • Formalized Registry for Supply Requests: All incoming orders from pharmacies, institutional hospital tenders, and special applications for targeted parallel imports are captured inside a singular, secure email repository.
  • Digital Repository for Laboratory Deliverables: Incoming raw material specifications, batch release credentials, validation protocols, and stability analytics stay permanently appended to their respective communication threads.
  • Compliance with Medico-Legal Frameworks: Maintaining all sub-vendor and supplier correspondences via documented corporate mail builds an unalterable formal history, critical for compliance verifications and quality assurance auditing.
  • Instant Internal Task Delegation: Forwarding a physical batch damage notification to your localized quality control supervisors or logistics coordinators requires just one click from your standard email client.
  • Optimized Environment for Detailed Analysis: Your internal auditor groups and regulatory scientists gain an optimal space to evaluate onboarding files and product files, completely undisturbed by relentless mobile text indicators.

This is your email

Create Your Own Bot in Minutes

(No Coding Required)

Before connecting your bot to our service, you’ll need to create it using Telegram’s official bot manager. It’s fast, free, and only takes a few steps:

  1. Open Telegram and search for @BotFather
  2. Start a chat and type /newbot
  3. Follow the prompts to:
    4. - Give your bot a name (e.g. "Pharma Support Bot")
    - Choose a unique username ending in bot (e.g. pharma_quality_bot)
  4. Once created, BotFather will send you a bot token — a long string of letters and numbers
  5. Copy this token, you’ll need it to connect your bot to our email service in your admin panel

Or Just Use Our Account

Don’t have a Telegram account? No problem. We can create your exclusive bot under our telegram account, and you can use it without needing to sign up or manage anything yourself. You can select this in our admin panel.

Please note creating this bot needs to be done manually still, so you have to wait until we have done this for you.

Connect Your Bot via Our Dashboard

Getting started is simple. Log in to your admin panel on email-to-sm.com and head to the telegram configuration panel. From there, you can:

  • choose your telegram bot name
  • assign who needs to be able to receive and send emails to the bot

Add Your Telegram Bot to Your Website

Once your bot is configured, it’s time to make it visible to your medical partners and supplying clients. Here’s how to embed it on your site:

  • Use your bot’s Telegram link (e.g. https://t.me/pharma_quality_bot)
  • Add it to any supply request button, API specification section, or partner portal interface
  • example
    Submit Quality Control Documentation


No AI! and More than GDPR compliant!

In the pharmaceutical and healthcare sectors, there is zero tolerance for error, assumptions, or automated chatbot hallucinations. Prove to your compliance auditors and medical affiliates that you process tasks with ultimate precision — legal medical logs require dedicated human verification, not machine guesswork.

We respect the absolute confidentiality of complex medical logistics data and operate in full compliance with GDPR. Trust and data integrity are our absolute foundation. We have not been lazy and chosen a quick and easy US cloud hosted solution. Everything, but really everything is hosted in the EU. No support ticketing system in the microsoft cloud, no email in the google cloud, no apps nor dns in the amazon cloud.