Telegram Mail Gateway

Are bills of lading, container rate quotes, and urgent port delay notifications getting lost in Telegram chats? Streamline your entire freight communication into chronological email threads.

Email <-> Telegram

Coordinating international transport and managing sea freight requires flawless, immediate document flow from forwarders and logistics professionals. Port agents, customs brokers, and dispatchers love using Telegram for instantly sharing news of vessel incidents, photos of container seals, or confirming cargo readiness for clearance. However, significant operational and financial risks arise when shipping instructions, demurrage invoices, or certificates of origin become scattered across dozens of mobile chat threads. Our advanced application was built for the strict standards of the TSL industry. The system automatically captures and reorganizes the data stream from the messenger, forwarding it as structured, official email messages. This mechanism guarantees that supply chain managers always have a complete set of documentation before the vessel reaches the port.

  • Centralized Freight Inquiry Flow: All freight quote requests from importers, inquiries for less-than-container-load (LCL) shipping, and load notifications land in a single, secure email database.
  • Permanent Repository for Transport Documentation: Incoming Bills of Lading, commercial invoices, packing lists, and customs declarations remain permanently mapped to their respective email threads.
  • Legal Safety & Claims History: Archiving terms regarding detention, demurrage, and cargo damage via email creates an unalterable formal record, essential for insurance (P&I) claim processes.
  • Efficient Shipping Task Dispatching: Forwarding container release orders to drivers or customs paperwork to the designated forwarding agency takes just a single click inside your email software.
  • Comfortable Environment for Deep Work: Your logistics team gains ideal conditions for route optimization and cost calculation, completely undisturbed by continuous phone notifications.

This is your email

Create Your Own Bot in Minutes

(No Coding Required)

Before connecting your bot to our service, you’ll need to create it using Telegram’s official bot manager. It’s fast, free, and only takes a few steps:

  1. Open Telegram and search for @BotFather
  2. Start a chat and type /newbot
  3. Follow the prompts to:
    4. - Give your bot a name (e.g. "Logistics Freight Bot")
    - Choose a unique username ending in bot (e.g. kempo_logistics_bot)
  4. Once created, BotFather will send you a bot token — a long string of letters and numbers
  5. Copy this token, you’ll need it to connect your bot to our email service in your admin panel

Or Just Use Our Account

Don’t have a Telegram account? No problem. We can create your exclusive bot under our telegram account, and you can use it without needing to sign up or manage anything yourself. You can select this in our admin panel.

Please note creating this bot needs to be done manually still, so you have to wait until we have done this for you.

Connect Your Bot via Our Dashboard

Getting started is simple. Log in to your admin panel on email-to-sm.com and head to the telegram configuration panel. From there, you can:

  • choose your telegram bot name
  • assign who needs to be able to receive and send emails to the bot

Add Your Telegram Bot to Your Website

Once your bot is configured, it’s time to make it visible to your clients and contractors. Here’s how to embed it on your site:

  • Use your bot’s Telegram link (e.g. https://t.me/kempo_logistics_bot)
  • Add it to any contact button, freight quote form, or client portal
  • example
    Request Freight Quote


No AI! and More than GDPR compliant!

Don’t risk losing cargo through bot-driven missteps. Show your business partners that you take them seriously — the TSL industry requires precise human oversight, not machine hallucinations.

We respect your privacy and operate in full compliance with GDPR, because trust isn’t optional, it’s essential. We have not been lazy and chosen a quick and easy US cloud hosted solution. Everything, but really everything is hosted in the EU. No support ticketing system in the microsoft cloud, no email in the google cloud, no apps nor dns in the amazon cloud.